Short, violent storms do most of the damage

Aurora summers bring brief, heavy thunderstorms, sometimes with hail, that drop a lot of water fast. Basement window wells sit below grade, so they collect everything that falls in, plus runoff from the lawn, a downspout or a sloped patio. Hail makes it worse: the stones pile up in the well, block the drain at the bottom and melt slowly, holding water against the glass.

Basement windows aren't built to hold back standing water. Once the level reaches the sill, water seeps around the frame and then pours in, usually down the wall and into the carpet. In a finished basement, the first sign may be a soaked bedroom under an egress window.

During and right after the storm

  1. Stay clear of lightning

    Don't go out to bail a well while thunder is close. Move valuables away from the window and wait for the storm to pass.

  2. Lower the water outside first

    Once it's safe, bail or pump the well and clear hail and debris from the drain so water stops coming in.

  3. Protect the inside

    Lift furniture off wet carpet, move boxes and electronics, and photograph the water's path and the full well.

  4. Extract fast

    Runoff that came through a window usually counts as contaminated because it crossed soil. Extraction and a look at the carpet and pad come next.

  5. Check the wall

    Drywall under the window, and the insulation behind it, may be wet even when the surface looks fine. A meter will show it.

Window well maintenance list

  • Clear leaves, hail and debris from the bottom of every well in spring and after storms
  • Find out whether each well has a drain, and pour in a bucket of water to make sure it flows
  • Make sure downspouts discharge well away from the wells
  • Look at the grading around each well. Soil should slope away from it, not toward it
  • Consider clear well covers rated for the spot. Egress wells must still open from inside
  • Check the window frame and sealant for gaps that could let water in

Why a well floods, and the matching fix

CauseWhat you might seeFix to discuss with a contractor
Clogged drainWater sits in the well for hours after rainClear the gravel and the drain, and add a cover
No drain at allWater only leaves by soaking into the soilAsk whether a drain to the perimeter system is feasible
Downspout nearbyThe well fills fastest in heavy rainExtend or reroute the downspout
Poor gradingLawn runoff flows into the wellRegrade the soil to slope away from the house
Leaking window frameWater inside even when the well isn't fullReseal or replace the window

General information for Aurora, not a quote or professional advice. In an emergency, call 911.